Privacy policy

Privacy policy


1.1. The current privacy policy of personal data (hereinafter - the Privacy Policy) deals with the following concepts:

1.1.1. "Administration of the site of LLC" FES-Agro "(hereinafter - the Administration of the site)". This is the name of the specialists representing the interests of the organization, whose responsibilities include managing the site, that is, organizing and (or) processing the personal data received on it. To fulfill these responsibilities, they have to clearly understand why the information is processed, what information must be processed, what actions (operations) must be performed with the information received.

1.1.2. "Personal data" - information that is directly or indirectly related to a specific or identifiable individual (also called the subject of personal data).

1.1.3. "Processing of personal data" - any operation (action) or a combination of those, which the Administration performs with personal data. They can be collected, recorded, systematized, accumulated, stored, refined (updated or modified if necessary), extracted, used, transferred (distributed, provided, made available to them), depersonalized, blocked, deleted and even destroyed. These operations (actions) can be performed both automatically and manually.

1.1.4. "Confidentiality of personal data" is a obligatory requirement for the Operator or another official working with the User's data to keep the information received in secret, without disclosing outsiders to them if the User providing the personal data has not expressed his consent, and there is also no legal basis for disclosure.

1.1.5. "User of the site of FES-Agro LLC" (hereinafter referred to as the User) "is a person who has visited the site, as well as uses its programs and products.

1.1.6. "Cookies" is a short piece of data sent by a web browser or web client to a web server in an HTTP request, whenever the User tries to open the page. The fragment is stored on the User's computer.

1.1.7. "IP-address" is a unique network address of a node in a computer network built using the TCP / IP protocol.


2.1. Browsing the site, as well as using its programs and products, implies automatic consent to the Privacy Policy adopted there, which implies the provision of personal data by the User for processing.

2.2. If the User does not accept the existing Privacy Policy, the User must leave the site.

2.3. The existing Privacy Policy applies only to the Site. If the links placed on the site of the latter, the user will go to the resources of third parties, the site is not responsible for his actions.

2.4. Checking the accuracy of personal data that the User who has accepted the Privacy Policy decided to report is not the responsibility of the Site Administration.


3.1. According to the current Privacy Policy, the Site Administration is obliged not to disclose personal data provided by Users who register on the site or place an order for the purchase of goods, and also to provide this data with absolute confidentiality.

3.2. In order to provide personal data, the User fills in the electronic forms located on the Website. The User's personal data that are subject to processing are:

3.2.1. his surname, name, patronymic;

3.2.2. his contact phone number;

3.2.3. his email address (e-mail);

3.2.4. the address to which the purchased goods must be delivered;

3.2.5. User's residence address.

3.3. Protection of data automatically transmitted when viewing ad units and visiting pages with statistical system scripts (pixels) installed on them is carried out by the site. Here is a list of these data:

  • IP address;
  • information from cookies;
  • information about the browser (or another program through which the display of advertising becomes available);
  • time to visit the site;
  • the address of the page where the ad unit is located;
  • referrer (address of the previous page).

3.4. The consequence of disabling cookies may be the inability to access parts of the Site requiring authorization.

3.5. The site collects statistics about the IP addresses of all visitors. This information is needed to identify and solve technical problems and control how legal the financial payments will be.

3.6. Any other personal information not specified above (about when and what purchases were made, what browser was used, what operating system was installed, etc.) is securely stored and not distributed. An exception to the existing Privacy Policy provides for the cases described in cl. 5.2 and 5.3.


4.1. Collection of the User's personal data by the Site Administration is carried out in order to:

4.1.1. Identify the User who has passed the registration procedure on the site in order to place an order and (or) purchase the services of this site remotely.

4.1.2. Provide the User with access to the personalized resources of this site.

4.1.3. Establish feedback with the User, which means, in particular, sending requests and notifications regarding the use of the site, processing user requests and applications, and providing other services.

4.1.4. Locate the User in order to ensure the security of payments and prevent fraud.

4.1.5. Confirm that the data provided by the User is complete and correct.

4.1.6. Create an account for making Purchases, if the User has expressed his desire to do so.

4.1.7. Notify the User about the status of his order on the site.

4.1.8. Process and receive payments, confirm tax or tax incentives, dispute a payment, determine whether it is appropriate to provide a specific User with a credit line.

4.1.9. Provide the User with the fastest possible solution to problems encountered when using the site, through effective customer and technical support.

4.1.10. Inform the User in a timely manner about updated products, acquaint him with unique offers, new prices, news about the activities of the Site or his partners and other information, if the User agrees to that.

4.1.11. Advertise the products of the site if the User agrees to do so.

4.1.12. Provide the User with access to the sites or services of the site, thereby helping him to receive products, updates and services.


5.1. The term for processing User’s personal data is unlimited. The processing procedure can be carried out in any manner prescribed by law. In particular, with the help of personal data information systems, which can be maintained automatically or without automation.

5.2. The User’s personal data processed by the Site Administration may be transferred to third parties, including courier services, postal organizations, and telecommunication operators. This is done in order to fulfill the order of the User, left them on the Site, and deliver the goods to the address. The User’s consent to such a transfer is provided for by the site’s policy rules.

5.3. Also, personal data processed by the Site Administration may be transferred to the authorized bodies of state power of the Russian Federation, if this is done legally and in the manner prescribed by Russian law.

5.4. If personal data is lost or disclosed, the User is notified of this by the Site Administration.

5.5. All actions of the Site Administration are aimed at preventing third parties from accessing the personal data of the User (with the exception of 5.2, 5.3). Lastly, this information should not be available even by chance, so that they do not destroy it, change it, block it, copy it or distribute it, and also do not perform other illegal actions. To protect user data, the Administration has a set of organizational and technical measures.

5.6. If personal data is lost or disclosed, the Site Administration together with the User is ready to take all possible measures in order to prevent losses and other negative consequences caused by this situation.


6.1 The duties of the User include:

6.1.1. Providing information about yourself to the requirements of the Site.

6.1.2. Update and supplement the information provided to them in the event of a change.

6.2. The duties of the Site Administration include:

6.2.1. Use received information solely for the purposes indicated in paragraph 4 of the existing Privacy Policy.

6.2.2. Ensuring the confidentiality of information received from the User. They should not be disclosed if the User does not give written permission. Also, the Administration has no right to sell, exchange, publish or disclose in any other way personal data transmitted by the User, excluding p. 5.2 and 5.3 of the existing Privacy Policy.

6.2.3. Precautionary measures are taken so that the personal data of the User remains strictly confidential, just as such information in a modern business environment remains confidential. turnaround.

6.2.4. Block personal user data from the point from which the User or his legal representative makes the corresponding request. The right to make a request for blocking is also granted to the authority authorized to protect the rights of the User who provided the Site Administration with their data for the period of the check, in case of the discovery of the inaccuracy of the reported personal data or illegal actions.


7.1. In the event that the Administration of the site does not fulfill its obligations and, as a result, the User's losses incurred due to the unlawful use of the information provided by him, the responsibility rests with her. This, in particular, is approved by Russian legislation. The currently existing Privacy Policy makes an exception for the cases reflected in par. 5.2, 5.3 and 7.2.

7.2. But there are a number of cases when the Site Administration is not responsible if user data is lost or disclosed. This happens when they:

7.2.1. Turned into the public domain before it was lost or disclosed.

7.2.2. They were provided by third parties before they were received by the Site Administration.


8.1. If the User is dissatisfied with the actions of the Site Administration and intends to defend his rights in court, before filing a claim, he must make a claim (in writing to offer to settle the conflict voluntarily).

8.2. The Administration that received the claim is obliged, within 30 calendar days from the date of its receipt, to notify the User in writing of its consideration and measures taken.

8.3. If both parties failed to agree, the dispute is referred to the judicial authority, where it must be considered in accordance with the current Russian legislation.

8.4. Regulation of the relationship between the User and the Site Administration in the Privacy Policy is carried out in accordance with the current Russian legislation.


9.1. The site administration has the right to change the current Privacy Policy without asking the User for consent.

9.2. The entry into force of the new Privacy Policy begins after information about it is posted on the site, unless the changed Policy implies a different placement option.

9.3. All offers, wishes, requirements or questions regarding this Privacy Policy should be reported to the feedback section located at: 2/2 Voroshilovsky Ave., office 55, Rostov-on-Don, 344006 or by sending an email to

9.4. You can read about the existing Privacy Policy by going to the page at